Support Center for Customer Happiness
Membership management, Subscription Options, InnerJoy feedback and frequently asked questions…
How can I access InnerJoy?
How can I use InnerJoy?
Do I need to pay for InnerJoy?
You can find us just by typing “innerjoy” on the Appstore and Google Play.
Or while you are already here, just click on the links below to download Innerjoy right away.
Thanks to its artificial intelligence feature, Innerjoy has an infrastructure that recommends practices catered to your needs at any time of the day and on whichever subject you wish to work on. To do this, simply click the special suggestions for you on the landing page.
If you have just started meditation, or coming back after a break, the starter program can be a very nice warm-up for you. As you advance your meditation practices with the starter program, you can find the answers to your questions in Frequently asked questions section. You can also get detailed information about meditation through our fun articles.
In addition, you can access 1000+ content on any topic you may need at this stage in your life for a specific situation or emotion using the Discover section.
InnerJoy includes a lot of free features, including the Basics 1 Program.
If you feel warmed up to do more of meditation and you feel like giving yourself more the gift of mindfulness, you can start a Premium Membership and gain unlimited access to more than 1000 contents on more than 250 topics.
You can subscribe to Premium Membership through Apple Pay, Google Pay.
Premium Membership &
Subscription Management
I can't activate my subscription that I bought with the Online Test.
I want a refund of the subscription fee.
At Innerjoy, you can purchase Premium Membership Packages from Apple Appstore or via Google Pay and https://premium.innerjoy.app
For Google Pay and Apple Appstore purchases, account management processes are managed by Google and Apple.
Subscriptions purchased on our website with a credit card are managed by Zotlo.
You can simply click here for Apple and manage the process.
You can simply click here for Google and manage the process.
If you wish to cancel a subscription you started on premium.innerjoy.app website, go to dashboard.zotlo.com. After you log in to your account by selecting “Continue with email”, you can cancel your subscription. When you log in to the panel, you need to use the information you use in your InnerJoy account.
If you cannot use your subscription even though you started it with a credit card, please make sure you select the option “Activate Subscription”.
First, click on the “Already have an account?” button for your subscription you started using your credit card on our website.
Then, you can use your InnerJoy account by clicking the “Activate Subscription” button.
You cannot get a retroactive refund for your InnerJoy subscription; however, it is possible that you prevent renewal by cancelling your subscription.
After you cancel your subscription, you can continue enjoying the benefits of your InnerJoy package during the time period you paid for.
Still have questions, then contact us, we are waiting for you...
Leave us a message and our colleagues in the customer happiness team will contact you right away.